Healthcare AI
April 3, 2024

Individualized Healthcare in the Age of AI with Jayodita Sanghvi, Senior Director of Data Science @ Included Health

Jayodita Sanghvi, Senior Director of Data Science at Included Health, discusses how AI enables personalized healthcare for better outcomes.
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In recent years, the healthcare industry has witnessed significant advancements in medical technology and treatment options. However, patients often find themselves navigating a complex, one-size-fits-all system that fails to address their unique needs and preferences. This lack of personalization can lead to suboptimal care, poor patient engagement, and ultimately, worse health outcomes.

Personalized healthcare holds the key to improving the patient experience and achieving better health outcomes. By tailoring care plans, educational resources, and support services to each individual's specific needs, healthcare providers can ensure that patients receive the most effective and engaging care possible.

AI has the potential to revolutionize healthcare by enabling hyper-personalized care tailored to each individual's unique needs. By leveraging vast amounts of patient data and advanced analytics, AI can help healthcare providers understand each patient's clinical and demographic characteristics, identify care gaps, and provide personalized recommendations for optimal health outcomes.

We sat down with Jayodita Sanghvi, Senior Director of Data Science at Included Health, to discuss this very topic. Before we dive in, be sure to check out the full episode here:

Understanding Individual Needs: AI's Role in Data Analysis

Accurately understanding each patient's unique needs is one of the most significant challenges in delivering personalized healthcare. AI algorithms can process vast amounts of patient data from various sources, such as electronic health records, wearable devices, and patient-reported outcomes. By analyzing this data, AI can identify patterns and insights that may not be apparent to human clinicians, enabling early intervention and personalized treatment.

The global market for big data analytics in healthcare, which involves leveraging vast amounts of complex data generated from various sources, is projected to surpass $34 billion. This highlights the immense growth and value of data-driven insights in transforming the healthcare industry and improving patient outcomes.

AI is uniquely positioned to leverage this data for personalized care, as it can quickly and accurately process large datasets to identify relevant insights. AI-powered tools, such as predictive analytics platforms and clinical decision support systems, can analyze patient data to identify care gaps, predict risk factors, and recommend personalized interventions.

Jayodita Sanghvi, Senior Director of Data Science at Included Health, emphasizes AI's potential in understanding individual needs:

"AI has the power to enable us to deeply understand each individual, what their clinical needs are, what their demographic needs are, if they have any care gaps."

By leveraging AI, healthcare providers can gain a comprehensive understanding of each patient's unique circumstances, enabling them to deliver more targeted and effective care.

AI can also help identify social determinants of health (SDOH), which are non-medical factors that influence health outcomes, such as income, education, and access to healthcare.

A study published in the American Journal of Preventive Medicine found that addressing SDOH can lead to a 15-20% reduction in healthcare costs and improved health outcomes. By analyzing patient data alongside SDOH data, AI can help healthcare providers identify patients at risk of poor health outcomes and develop targeted interventions to address these factors.

Simplifying the Patient Journey: AI as a Guide

Navigating the healthcare system can be daunting for patients, with countless options and decisions to make at every turn. Decision fatigue can significantly impact patient engagement and adherence to care plans. A study published in the Journal of General Internal Medicine found that patients who reported higher levels of decision fatigue were less likely to adhere to their medication regimens and attend follow-up appointments.

AI can serve as a guide for patients, helping them navigate the complex healthcare landscape by providing clear, actionable recommendations tailored to their specific needs. As Jayodita Sanghvi notes: "

Instead of the member having to know here are my 50 different options provided by my health insurance, here are my options provided by my employer, instead, they will just have a path laid out for them. Here's a much more simplified view of maybe one or two best next actions that each member should take."

Several AI-powered platforms have emerged to guide patients through their healthcare journey, such as Welltok's CaféWell platform. This platform uses AI to analyze patient data and provide personalized recommendations for health and wellness activities. One study found that patients who used CaféWell were 2.5 times more likely to complete a health risk assessment and 2.2 times more likely to engage in recommended health activities compared to non-users, demonstrating the effectiveness of AI in simplifying the patient journey and improving engagement.

By analyzing patient data and treatment guidelines, AI can generate personalized care plans that outline the most appropriate next steps for each individual. This approach helps reduce decision fatigue and improve patient engagement, as patients are more likely to adhere to care plans that are easy to understand and follow.

Empowering Patients: AI-Driven Engagement and Education

Patient empowerment is a critical component of personalized healthcare, enabling patients to take an active role in their own health and well-being. AI can empower patients by delivering personalized educational content and resources that help them understand their conditions, treatment options, and self-management strategies.

Research has demonstrated the link between patient empowerment and improved health outcomes. A systematic review published in the Journal of Medical Internet Research found that patient empowerment interventions, such as personalized education and self-management support, were associated with improvements in clinical outcomes, patient satisfaction, and quality of life across a range of chronic conditions.

Sanghvi highlights AI's potential in creating an empowering patient experience: "Instead of being a confusing system that people try to avoid and dread, you kind of feel empowered. You do feel like you're in control of your destiny through your healthcare journey."

AI-powered chatbots and virtual assistants are emerging as powerful tools for patient empowerment and engagement. For example, Babylon Health's AI-powered chatbot uses natural language processing to understand patient queries and provide personalized responses based on their medical history and symptoms. By analyzing patient data and preferences, AI can recommend relevant articles, videos, and interactive tools that are tailored to each individual's learning style and health literacy level, helping patients feel more informed and confident in making decisions about their care.

Achieving Better Outcomes: AI's Impact on Clinical Effectiveness

The ultimate goal of personalized healthcare is to achieve better patient outcomes. AI can support clinical decision-making and help healthcare providers deliver more accurate, targeted, and effective care by analyzing vast amounts of patient data and clinical evidence.

AI can assist in various aspects of clinical care, from diagnosis and treatment selection to medication management and monitoring. For instance, AI algorithms can analyze medical imaging data to detect early signs of disease, such as lung cancer or diabetic retinopathy, with high accuracy. This enables earlier intervention and more targeted treatment, improving patient outcomes and reducing healthcare costs.

In treatment selection, AI can help providers identify the most appropriate therapies based on a patient's individual characteristics, such as their genetic profile, medical history, and lifestyle factors.

A study published in the journal Nature Medicine found that an AI-powered tool for cancer treatment selection achieved a 79% accuracy rate in predicting patient responses to therapy, outperforming human experts. This leads to more personalized and effective treatment plans, reducing the risk of adverse events and improving patient response rates.

By leveraging AI-powered medication management tools, healthcare providers can analyze patient data to identify potential drug interactions, adverse events, and optimal dosing strategies. For example, the AI-powered platform Medisafe uses patient data and behavioral insights to provide personalized medication reminders and adherence support, leading to significantly higher medication adherence rates compared to patients who did not use the platform, as demonstrated in a study published in the journal JMIR mHealth and uHealth.

Conclusion: The Future of AI-Driven Personalized Healthcare

The potential for AI to transform healthcare by enabling personalized care tailored to each individual's unique needs, preferences, and circumstances is immense. By leveraging vast amounts of patient data and advanced analytics, AI can help healthcare providers understand individual needs, simplify the patient journey, empower patients, and achieve better clinical outcomes.

However, implementing AI in healthcare is not without challenges and ethical considerations. Ensuring the privacy and security of patient data, addressing potential biases in AI algorithms, and maintaining human oversight and decision-making are critical issues that must be addressed as AI becomes more integrated into healthcare delivery.

As AI technologies continue to advance and mature, we can expect to see more sophisticated tools and platforms that enable even greater levels of personalization and precision in healthcare delivery. This may include the development of truly individualized treatment plans based on a patient's genetic, lifestyle, and environmental factors, as well as the integration of AI into remote monitoring and virtual care delivery models.

To realize AI's full potential in personalized healthcare, healthcare organizations must embrace these technologies as tools for enhancing the patient experience and improving outcomes. This will require significant investments in data infrastructure, AI talent, and provider education, as well as close collaboration between healthcare stakeholders, technology developers, and patient advocates.

The journey towards a more patient-centric, outcomes-focused healthcare system is well underway, and the possibilities for transforming the patient experience through AI are truly exciting. By harnessing the power of AI to deliver personalized healthcare, we can empower individuals to take control of their health and well-being, ultimately leading to better health outcomes for all.

Want to learn more about AI in healthcare? Check out our episode on AI-Driven Solutions for Healthcare Cost Reduction with the CEO of Ascertain.

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