Conversational AI

Analyze unstructured documents to answer employee and customer questions.
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Optimize Resource Allocation

Move staff from repetitive support tasks to more strategic roles, improving their productivity and job satisfaction.

Keep Up With Competitors

Don’t fall behind competitors that already use automation tools to boost efficiency.

Enhance Accuracy

Quickly search your knowledge base and internal databases to accurately answer every query.

Minimize Customer Wait Times

Provide customers with personalized answers and insights 24/7.

Improve In-House Productivity

Extract in-depth insights that help employees take action and serve customers faster.

Boost Scalability

Scale your support efforts without expanding your team.

Customer Statistics

20%
Revenue increase
Conversational AI helps you make money by increasing paying customers and improving your products.
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40x
Increase in client user base
On average, clients gain 40x more users after integrating our AI Agents.
97%
Workflow automation
Conversational AI helps clients automate 80-97% of their support workflows. We call this SuperAutomation.

Use Cases

Handle every customer and employee query with one tool.

Employee Support

Empower your team with instant business and customer insights.

Conversational AI provides them by coupling raw data with relevant context, like market trends, customer behavior, or internal metrics.
Boost collaboration and in-house knowledge
Instantly turn raw data into actionable insights
Make key information easily accessible for all employees

Customer Support

Enhance customer interactions with personalized support.

Conversational AI responds to queries in real time, providing customers with personalized insights so they can take immediate action.
Lower customer churn and the number of unsolved queries
Provide 24/7 customer support
Respond to customer queries 20x quicker

Data Transformation

Refine complex datasets into insightful, actionable knowledge.

Conversational AI performs operations like normalization to provide accurate responses to employee and customer queries.
Combine and summarize data from multiple sources
Save hours of manual data  analysis
Quickly extract meaningful insights from large datasets

Data Search

Accelerate access to crucial information.

Conversational AI connects employees and customers with relevant information from your knowledge base and internal databases.
Eliminate manual data search tasks
Use the right information to accurately answer every query
Speed up information retrieval to quickly resolve queries

Boost Employee and Customer Support

Discover what separates Conversational AI from generic solutions.

Latest Generative AI

Conversational AI uses large language models (LLMs) to  replicate human thinking skills and interpret natural language.

Custom Training

We train Conversational AI on your knowledge base, letting you provide accurate answers to all customer and employee queries.

Multimodal Platform

With our platform, you can manage Conversational AI through a chat interface, connect it with your databases, and maximize its value for your business.

See Conversational AI Live

See how Conversational AI automates employee and customer support in real time.
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FAQs

What industries has Conversational AI been applied to successfully?

We’ve successfully applied Conversational AI in finance, healthcare, legal, real estate, and technology industries.

What results can we realistically expect from Conversational AI?

On average, our clients see an 80% decrease in costs and a 300% increase in revenue.

How flexible is Conversational AI? Can it be adapted if our needs change over time?

Absolutely. Conversational AI is highly flexible and can easily be retrained through additional data and customizations.

How does Conversational AI enhance customer satisfaction?

Conversational AI improves customer satisfaction by providing instant and accurate responses to inquiries. This means customers receive personalized responses, which boosts their satisfaction with your support processes.

How does Conversational AI understand and process natural language inputs from users?

The Conversational AI system uses natural language processing (NLP) technologies to understand and process user inputs in human language so it can provide the appropriate response to queries.

What role does machine learning play in Conversational AI?

Machine learning (ML) enables conversational AI systems to learn from interactions, letting them improve their understanding of queries and provide more accurate responses.

How do Conversational AI solutions support operational efficiency?

Conversational AI chatbots automate customer service tasks, reducing the workload on human agents and speeding up response times by 20x.

What advantages does the Conversational AI platform offer over traditional customer service methods?

Conversational AI platforms offer 24/7 availability, instant support, and the ability to handle multiple inquiries simultaneously. This makes Conversational AI a lot more efficient than traditional customer service methods.

How do Conversational AI tools improve customer satisfaction?

Conversational AI provides personalized and accurate responses to customer inquiries, boosting customer retention. Customers get actionable insights in the form of natural language responses to their queries.

In what ways do Conversational AI systems support human agents?

Conversational AI systems can handle simple and complex queries without any manual intervention, so they automate your entire support workflow. This lets human agents focus on more important, high-value tasks, like customer retention strategies and strategic planning.

What advancements in Conversational AI technology are advancing customer service?

Natural language understanding and automatic speech recognition advancements enable Conversational AI technologies to better understand the customer's intent. It will also better understand the context of the query and take into account any previous support tickets. As a result, Conversational AI will provide more accurate responses to the customer’s query.