Augmenting Retail Banking with Generative AI

Multimodal automates retail banking workflows with purpose-built, explainable, and adaptable AI Agents.

4x
Faster turnaround times
80%
workflow automation
15%
Increase in Revenue
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How Multimodal AI Agents work

Our AI Agents are a series of large language models that learn, think, and act with different built-in capabilities. We fine-tune these AI Agents on your company data and deploy them as APIs.

Document AI

Trained on your schema to extract, label, and organize data from structured and unstructured documents.

Decision AI

Ingests your internal manuals and guidelines, providing accurate data-driven decision recommendations for complex workflows.

Database AI

Access company databases to answer queries, interpret datasets, and provide actionable insights.

Conversational AI

Your in-house chatbot that accesses unstructured internal data to provide customer and employee support.

Content AI

Generates reports, policies, messages, and other documents in your company’s unique style while staying compliant with regulations.

Multimodal AI Agents automate retail banking tasks with precision

Mortgage origination & underwriting

50%
Faster Mortgage processing
20%
reduction in loan
servicing costs

Automated loan applications: Extract customer data from loan applications instantly, reducing manual input and processing time.

Intelligent underwriting:
Assess applications against internal underwriting guidelines to  provide decision assistance to underwriters.

Efficient loan servicing:
Automate tasks like payment processing, delinquency management, and loan modifications.

KYB/KYC

80%
faster KYB/KYC Processing
95%
Accuracy in DUE Diligence

Enhanced due diligence: Extract and verify business and customer information from various sources while performing AML and sanctions screening.

Ongoing monitoring: 
Continuously monitor customer and business activities for suspicious behavior, triggering alerts for potential risks and enabling proactive intervention.

Automated due diligence:
Automate document review and background checks by extracting relevant information, identifying inconsistencies and flagging inconsistencies.

Fraud detection & prevention

30%
reduction in fraud losses
20%
improvement in risk management

Advanced fraud detection: Analyze transaction data, customer behavior, and external factors to detect anomalies and identify potential fraud.

Real-time risk assessment:
Automatically identify changes in customer behavior or risk factors, banks can take steps to prevent fraud and reduce losses.

Behavioral biometrics:
Track customer behavior, such as typing patterns, mouse movements, and device usage to identify anomalies that may indicate fraudulent activity.

Personalized banking

20%
increase in Customer engagement
50%
increase in customer satisfaction

Tailored product recommendations: Analyze customer behavior, transaction history, and demographics, to identify relevant products and  automatically offer them at the right time.

Proactive financial advice:
Analyze customer financial data, identify potential risks and opportunities, and offer tailored advice to help customers achieve their financial goals.

Personalized investment strategies:
Create tailored investment portfolios based on customer risk tolerance and goals.

Achieve enterprise-wide workflow automation

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Why retail banks love Multimodal

Transparent & explainable

Our AI Agents are explainable, helping you track decisions and stay compliant with banking regulations.

Integration & flexibility

We provide end-to-end integration with legacy systems and existing workbenches. Our AI Agents also learn and improve continuously.

Tailored automation

Our AI Agents are trained on your company data, increasing accuracy, customer satisfaction, and specific risk identification.

Security first

Deployed on-prem or on your virtual private cloud, Multimodal is built to the highest enterprise-grade security standards, so no data leaves your walls.

Comprehensive security accreditation

Regular audits and penetration testing

Continuous monitoring and secure network architecture

Security & Trust

See automated underwriting in action

See how our AI Agents work live before you commit. Schedule a free, 30-minute demo today.

See how AI Agents work in real time

Learn how to apply them to your business

Discuss pricing & project roadmap

Get answers to all your questions