The AI Budget Report for Credit Unions 2026-27

Automate Finance Processes With AI Agents

Multimodal helps financial organizations like banks, credit unions, credit rating agencies, payment companies & investment institutions configure, orchestrate, and deploy AI Agents for end-to-end automation.

80%

Workflow Automation

4x

Faster Turnaround Time

80%

Decrease in Operational Cost

15%

Bottom-Line Revenue Growth

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AI that processes information

AI that searches information

AI that makes decisions

AI that creates company-specific reports

Industry Recognition

Recognized and trusted by industry leaders in finance, insurance, and AI

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2025 Class

Cloud AI Accelerator 2025

Fintech 2024

Insurance & Wealth 2024

Finance & Insurance 2024

South Summit Future of Work 2024

AI Top 100 2024

NJFAST by Plug and Play 2024

Reimagine Finance With Agentic AI

Retail Banking

Customer onboarding, credit underwriting, KYB/KYC, fraud detection, personalized banking, and more.

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Commercial Banking

Trade finance, cash management, corporate lending, risk management, and more.

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Financial Services

Algorithmic trading, research and analysis, client relationship management, regulatory compliance, and more.

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Credit Unions

Member eligibility verification, online banking, account management, loan processing and underwriting, and more.

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Payments

Real-time fraud detection, personalized rewards disbursement, dispute resolution, credit limit adjustment, and more.

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Credit Rating Agencies

Rating dissemination, data collection and analysis, sentiment analysis, continuous model monitoring, and more.

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Manual Finance Processes Have Significant Costs

>25%

Large banking teams’ time spent on administrative tasks.

20%/year

Customer churn for banks due to a frustrating experience brought on by manual processes.

70%

Finance professionals who make decisions based on incorrect data because of human error.

41%

Percentage of finance teams that fix errors manually.

24 months

Time it takes for a human employee to become fully productive in complex jobs.

How Our AI Agents Automate Finance Workflows

Our AI Agents can process information, search documents and databases, make decisions and create compliant reports and memos. Our AgentFlow platform helps you configure, deploy, manage, and orchestrate these AI Agents with your human supervisors and third-party systems.

AgentFlow

Automating All Categories of Financial Work

Unstructured AI

Extract, Transform, Load (ETL) layer to process complex, unstructured documents for RAG or GenAI applications.

Process

Document AI

Trained on your schema to extract, label, and organize data from loan applications, claims, PDF reports, and more.

Process

Conversational AI

Your in-house chatbot that accesses unstructured internal data to provide customer and employee support.

Search

Database AI

Access company databases to answer queries, interpret datasets, and provide actionable insights.

Search

Decision AI

Ingests your internal manuals and guidelines, providing accurate, data-driven decisions for loans, underwriting, claims, and more.

Decide

Report AI

Generates loan agreements, policies, messages, and other files in your company’s proprietary style while staying compliant with regulations.

Create

How We Help Finance Teams Excel

80%

Client workflow automation

4x

Faster turnaround time

80%

Decrease in Operational Cost

15%

Bottom-Line Revenue Growth

Increase customer retention

Our AI agents improve customer experiences across the funnel, increasing average spending.

Streamline complex processes

Free-up your teams by automating tasks such as KYC/KYB and AML checks and loan origination.

Explainable credit decisions

Track every step of the credit process, providing clear audit trails and ensuring full regulatory compliance.

10x faster fraud detection

Intelligently assess and prioritize fraud signals, triaging resources and accelerating resolution times.

Accelerate Research and Analysis

Generate market insights, investment recommendations, and due diligence reports at scale, empowering analysts and advisors.

Efficient trade finance

Automate letters of credit, bills of lading and compliance checks, accelerating trade finance transactions.

Leave no questions unanswered

How long does it take for you to build a fine-tuned automation solution?

It takes us about 4-6 weeks to develop a POC for your specific use case and about 3 months to develop a complete solution. These timelines will vary depending on the complexity of your use case and the nature of your enterprise data. Book a demo to get a more accurate estimate of our timeline.

Do you use robotic process automation?

We do not use robotic process automation. Instead, we build Generative AI Agents and configure them on your enterprise data. RPA is too rules-based and rigid, which makes it unfit for complex workflows like underwriting and policy management in insurance. Gen AI, on the other hand, is flexible, intelligent, and learns continuously.

What are AI Agents?

Multimodal's AI Agents are a series of LLMs that learn, think, and act, each with a unique capability such as document processing, database querying, content generation, decision making, and conversation. We configure these before deploying them as APIs into various parts of your workflow, and they work together to automate it end-to-end.

How do you keep our data safe?

AgentFlow runs as a managed platform with customer data separated by account; private cloud options can be evaluated and scoped separately. We ensure regular penetration tests to evaluate the effectiveness of our security measures. Our network is designed with multiple layers of security. This includes firewalls, intrusion detection systems, and network segmentation to safeguard against external and internal threats.

Do you have your own app or platform that I have to use instead of my current platform?

No, we act as the middleware layer in your workflow. You can keep your existing systems as is. We also have an API-first approach, which means you do not need a separate platform to access our software. We minimize workflow disruptions through deep third-party integrations.

Do we have to provide you internal documents for model training?

AgentFlow runs as a managed platform with customer data separated by account; private cloud options can be evaluated and scoped separately.

How do you price your solution?

Our pricing varies based on your use case and the solution we design. To find out more about our pricing, book a free discovery call today.

How tailored is Multimodal's solution to my enterprise?

80% of our AI Agents’ capabilities are pre-built and ubiquitous. We configure the remaining 20% on your private data and your systems. This also keeps your competitive edge intact.

Will your AI Agents improve compliance management for my financial institution or bank?

Yes. Our AI Agents follow regulatory requirements at all times. They’re also explainable, so you can trace and record all decisions accurately.