Agentic AI for Life Insurance

Multimodal builds agentic AI for life insurance automation, streamlining workflows like underwriting, risk assessment, claims management, fraud detection, policy administration, and more. Our platform delivers end-to-end automation for life insurance operations.

Accelerate
Life Insurance Underwriting
24/7
Policyholder Support
Expedite
Claims Processing
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One Agentic AI Platform to Automate All Complex Work

AgentFlow is our secure & integrated Agentic AI platform purpose-built for finance and insurance.

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How Multimodal AI Agents work

Our AI Agents learn, think, and act with different built-in capabilities. We fine-tune these AI Agents on your company data and deploy them as APIs through our AgentFlow platform.

Unstructured AI

Processes unstructured data for RAG architectures and downstream GenAI applications.

Document AI

Trained on your schema to extract, label, and organize data from structured and unstructured documents.

Decision AI

Ingests your internal manuals and guidelines, providing accurate data-driven decision recommendations for complex workflows.

Database AI

Access company databases to answer queries, interpret datasets, and provide actionable insights.

Conversational AI

Your in-house chatbot that accesses unstructured internal data to provide customer and employee support.

Report AI

Generates reports, policies, messages, and other documents in your company’s unique style while staying compliant with regulations.

Multimodal AI for Life Insurance is Purpose-Built for Precision Across Complex Tasks

Personalized Product Recommendations

25%

increase in cross-sell

15%

increase in conversion rates

Customer profiling: Analyze customer data to create detailed profiles, enabling you to offer tailored life and disability products.


Targeted marketing: 
Deliver personalized product recommendations and marketing campaigns to increase conversion rates and boost customer engagement.

Underwriting

90%

faster risk assessment

20%

more straight-through processing

Comprehensive risk assessment: Analyze health records, medical history, and lifestyle factors for accurate risk profiling.


Easier data extraction: 
Extract data and follow-up with applicant for accurate underwriting.

Simplified application processing: 
Automate data entry and eligibility checks to improve turnaround times.

Claims Management

30%

faster claims triage

90%

accuracy in fraud detection

Automated claims triage: Assess claims, prioritizing them based on urgency and complexity, ensuring efficient processing.

Fraud detection: 
Identify suspicious patterns and anomalies in claims data, mitigating fraudulent activity.

Streamlined payouts: 
Automate routine claims processing to expedite settlements and enhance customer satisfaction.

Policy Administration

95%

greater accuracy in policy servicing

20%

increase in customer self-resolution

Intelligent policy management: Automate policy servicing tasks like premium payments, updates, and renewals for more efficiency and less human error.

Proactive customer engagement: 
Provide personalized support, answers inquiries, and guide customers through policy changes.

Why Life Insurance Companies Need Multimodal

Transparent & Explainable

Our AI Agents are fully explainable, helping you track all decisions and stay compliant with coverage transparency and other regulations.

Integration & Flexibility

We provide complete integration with legacy workbenches like Guidewire and DuckCreek, enabling a no rip-&-replace AI transition.

Tailored Automation

Our AI Agents are trained on your company data, increasing accuracy, customer satisfaction, and specific risk identification.

Continuous Improvement

Our AI Agents are trained on your company data, increasing accuracy, customer satisfaction, and specific risk identification.

Security & Data Privacy First

Flexible Deployment

Our automation software is deployed on your infrastructure, either on your virtual private cloud (VPC) or on-premises.

Data Security

Your data stays within your systems, ensuring user privacy and compliance with regulations, enhancing business security.

Enhanced Protection

This setup safeguards your users, keeping your operations secure and compliant.

Book a 30-minute demo

Explore how our agentic AI can automate your workflows and boost profitability.

Get answers to all your questions

Discuss pricing & project roadmap

See how AI Agents work in real time

Learn AgentFlow manages all your agentic workflows

Uncover the best AI use cases for your business

FAQs: AI for Life Insurance

How does AI for life insurance benefit insurers and policyholders?

AI for life insurance streamlines core processes like underwriting, claims management, and policy administration. By automating data capture, analysis, and decision-making, it reduces manual effort, accelerates cycle times, and minimizes errors. This results in faster policy issuance, quicker claims payouts, lower operational costs, and a more personalized customer experience.

What is life insurance automation and how does it work?

Life insurance automation uses AI-driven software to manage end-to-end workflows such as underwriting, onboarding, claims processing, and renewals. AI extracts and validates data from applications and documents, assesses risk, routes cases for approval, and automates communications—all while maintaining compliance and security standards.

How do multimodal and generative AI agents enhance life insurance automation?

Multimodal and generative AI agents process structured and unstructured data from diverse sources—medical records, financial documents, customer inputs—to automate underwriting, claims, and customer service. They enable document extraction, risk modeling, fraud detection, and generate personalized policy recommendations, making operations faster and more accurate.

What are the security and compliance benefits of life insurance AI?

AI-powered life insurance automation platforms are designed with robust security, including data encryption, secure deployment (e.g., on-premises or private cloud), and real-time monitoring. Automated compliance checks ensure adherence to regulatory requirements, reducing risk and audit burdens while safeguarding sensitive customer data.

Can AI automate underwriting, claims, and policy renewals?

Yes, AI automates underwriting by analyzing applicant data and risk factors, often enabling accelerated or instant decisions. Claims processing is expedited through automated document validation and fraud checks, while policy renewals are managed with automated reminders and pre-filled forms, ensuring timely and accurate processing.

How does life insurance automation impact operational efficiency and customer satisfaction?

Automation reduces manual workloads, shortens turnaround times, and improves accuracy. This allows insurers to process more applications and claims in less time, freeing staff to focus on complex cases and high-value customer interactions. Customers benefit from faster service, transparent decisions, and 24/7 support.

What role does AI play in fraud detection for life insurance?

AI continuously analyzes data for anomalies and patterns indicative of fraud, flagging suspicious activities in real time. It can detect inconsistencies in claims, applications, and supporting documents, helping insurers prevent losses and maintain trust.

How do life insurance AI platforms integrate with existing systems?

Modern life insurance automation solutions offer APIs and flexible integration options, enabling seamless data flow with legacy policy admin systems, CRM, and other business platforms. This ensures consistent records and a unified view of customer information.

Is life insurance automation suitable for companies of all sizes?

Yes, life insurance AI platforms are scalable and can be tailored for insurers of any size, from startups to large enterprises. Even smaller firms benefit from improved efficiency, reduced errors, and enhanced customer engagement.

How does AI personalize life insurance products and services?

AI analyzes customer data, preferences, and risk profiles to recommend tailored policy options, pricing, and communications. Generative AI can even craft customized policy documents and provide proactive, personalized support through chatbots and virtual assistants.

What are the main types of life insurance automation?

Key automation types include:
- Underwriting automation (risk assessment and decisioning)
- Claims automation (submission, validation, and payout)
- Policy administration (issuance, updates, renewals)
- Customer onboarding and support (chatbots, virtual assistants)
- Compliance and reporting automation.

What does life insurance automation cost?

Pricing depends on company size, workflow complexity, and volume of policies or claims. Solutions are typically customized to fit each insurer’s needs. Contact us for a tailored quote and to explore the best-fit AI for life insurance solution for your business.